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We teach, train, and coach...
 On a day-to-day basis, a significant part of our all of
our work can be categorized as "teaching, training, and coaching." Our emphasis on having your staff take ownership and do the work requires that mode of operation.
Beyond our more formal consulting activities, we offer customized sessions for both in-house and public
sessions As in our consulting services, our focus here is on change management, knowledge management, and process improvement. We also teach at the
graduate level—Larry Chait has lectured in MBA and post-graduate programs at seven colleges.
If you are interested in these services, please send us an e-mail explaining your need to:
To view a CV for Larry Chait, click here. If you need Adobe® Acrobat® Reader, click here.
These generic offerings are normally tailored to meet specific situations and needs:
 Knowledge Management: Introduction for Decision-makers—A general introduction for groups of
senior managers considering a KM initiative. Covers definitions, options, and issues.
Knowledge Management: Setting Strategy and Focus—Relates options to the realities of the enterprise and helps attendants chart a course.
Knowledge Management: Getting Started on the Right Track—Designed for teams charged with
implementing KM, provides the basic tools and guidelines needed for success.
Process Improvement and BPR: Introduction for Decision-makers—A general introduction for
groups of senior managers considering an initiative in process improvement/BPR. Relates options to the realities of the enterprise, helps attendants chart a course, and discusses the major issues in such initiatives.
Process Improvement and BPR: Introduction and Tutorial—Designed for teams charged with
process-improvement programs, provides a basic structure and tools for small-to-medium undertakings.
Process Improvement/BPR: In-depth Training—Designed for teams charged with process
-improvement programs, provides a tool kit and guidelines needed for success in large-scale process improvement efforts.
Team Primer—Teaches the basic skills required for effective teamwork, including stages of team
development, mental models, productive conversations, and team logistics.
Ideation—In working sessions, employs multiple idea-generation tools to create novel approaches for
solving seeminly intractable problems.
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