We teach, train, and coach...

On a day-to-day basis, a significant part of our work
can be categorized as "teaching, training, and coaching." Our emphasis on having your staff take ownership and do the work requires that mode of operation.

But beyond our consulting activities, we offer standard and customized sessions for both public and in-house sessions As in our consulting services, our training focus is on change management, knowledge management, and process improvement. We also teach at the graduate level—Larry Chait has lectured in MBA and post-graduate programs in seven colleges.

If you are interested in attending a session or arranging for a one at your own site, please contact Larry Chait at Chait.L@ChaitAssociates.com. To view a CV for Larry Chait, click here. If you need Adobe® Acrobat® Reader, click here.

These generic offerings are normally tailored to meet your specific situation and needs:

þ Knowledge Management:  Introduction for Decision-makers —A general introduction for groups of senior managers considering a KM initiative. Covers definitions, options, and issues.

þ Knowledge Management:  Setting Strategy and Focus —Relates options to the realities of the enterprise and helps attendants chart a course.

þ Knowledge Management:  Getting Started on the Right Track —Designed for teams charged with implementing KM, provides the basic tools and guidelines needed for success.

þ Process Improvement and BPR: Introduction for Decision-makers —A general introduction for groups of senior managers considering an initiative in process improvement/BPR. Relates options to the realities of the enterprise, helps attendants chart a course, and discusses the major issues in such initiatives.

þ Process Improvement and BPR: Introduction and Tutorial —Designed for teams charged with process-improvement programs, provides a basic structure and tools for small-to-medium undertakings.

þ Process Improvement/BPR: In-depth Training —Designed for teams charged with process-improvement programs, provides a tool kit and guidelines needed for success in large-scale process improvement efforts.

þ Team Primer —Teaches the basic skills required for effective teamwork, including stages of team development, mental models, productive conversations, and team logistics.

þ Ideation —In working sessions, employs multiple idea-generation tools to create novel approaches for solving seeminly intractable problems.

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