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Recent speaking engagements
Root Cause, March, 2010, Cambridge, MA:
"Innovations and Trends—Consumer Electronics Show, 1010."
Lesley University, December, 2009, Cambridge, MA: "Strategic Issues for Nonprofit Survival."
KMWorld Conference, November, 2009, San Jose, CA: "Gaining Support and Buy-in for KM Practices and Culture."
Boston KM Forum, Symposium on Personal
Knowledge Management, October, 2009, Bentley University, Waltham, MA: "New Tools for Personal Knowledge Management."
Boston KM Forum, Symposium on KM 2.0, April, 2008, Bentley College, Waltham, MA: "KM 2.0—Real or Hype?"
KMWorld Conference, November, 2007, San Jose, CA:
"Managing Expertise: A Key Focus for KM."
KMWorld Conference, November, 2007, San Jose, CA:
Half-day workshop, "Critical Factors for KM Initiatives."
Critical Logic Webinar, "Why are IT Projects so Hard?", September, 2007: "Making Change Stick."
Boston KM Forum Symposium on Leveraging Knowledge, June, 2007, Bentley College, Waltham, MA: "KM Leadership."
Shared Insights" Portals, Collaboration, and Content
Conference, May, 2007, Las Vegas, NV: "Your Portal is Working—But It Isn't."
Shared Insights" Portals, Collaboration, and Content Conference, May, 2007, Las Vegas, NV: Half-day workshop, "Critical Factors in KM Initiatives."
KMWorld Conference, November, 2006, San Jose, CA:
Knowledge Portal - A Case Study."
KMWorld Conference, November, 2006, San Jose, CA:
Half-day workshop, "Critical Factors in KM Initiatives."
Boston KM Forum Symposium on Finding Experts, October, 2006, Bentley College, Waltham, MA: "Leveraging Knowledge - Finding Experts."
Boston KM Forum Symposium on Finding 'Stuff," June,
2006, Bentley College, Waltham, MA: "Leveraging Knowledge - Finding 'Stuff' on the Internet."
DCI's Portals, Collaboration & Content Management Conference, April 2006, San Diego, CA: Half-day
workshop, "Leveraging Knowledge through Portals: KM in a Portals Environment."
DCI's Portals, Collaboration & Content Management Conference, April 2006, San Diego, CA: "Project Change Management: Avoiding Failure, Ensuring Success."
DCI's Portals Collaboration and Content Management
Conference, November, 2005, Miami, FL: "Managing Corporate Expertise."
DCI Self-Service Conference, June, 2005, Boston, MA: "Knowledge Management and Self-Service."
Gilbane Conference on Content Management, December, 2004, Boston, MA: Co-manager of the
Enterprise Search, Collaboration, and Knowledge Management Track; Panel Convener and Moderator, "Collaboration and Knowledge Management Best Practices;" Panel Convener and Moderator, "Knowledge
Management & Technology."
Operational Excellence Conference, May, 2004, Boston
, MA: "Creating a High Performing Culture."
Innovative Enterprise World Summit, October, 2003,
Boston MA: "Plugging the Brain Drain—Keeping Intellectual Capital When Human Capital Departs."
Innovative Enterprise World Summit, October, 2003, Boston MA: "Is KM Dead…or Alive and Thriving?" (Panel Convener and Moderator).
IBM Knowledge and Organizational Performance Forum
, June, 2003, Atlanta, GA: "What is the Future of KM?" (Panelist)
AIIM 2003, April, 2003, New York: "Change Ensurance."
DCI Employee Relations Management Conference, August, 2002, New York, NY: "Plugging the Brain Drain—Keeping Intellectual Capital When Human Capital Departs."
DCI Corporate Portals Conference, July, 2002, Boston,
MA: "Content Management—The 'Soft' Keys to Success."
Collaborate East, June, 2002, Boston, MA: "Collaboration— Requirements for Success."
AIIM 2002, March, 2002, San Francisco: "Content Management—Requirements for Success."
Boston KM Forum, January, 2002, Needham, MA;
Topic: "Keeping Intellectual Capital when Human Capital Departs."
Boston College/Arthur D. Little School of Management, November, 2001, Boston, MA: "Knowledge Management."
Earley and Associates Content Management Seminar, multiple dates, June through November, 2001: "Content
Management—It's Much More than Content."
PDVSA KM Conference, October, 2000, Caracas
Venezuela: "Lessons on Knowledge Management."
DCI's Portals Conference, August, 2000, Boston, MA:
"Portal Personalization— What It Is, How It Works."
University of Sao Paulo MBA/MOT Program, April, 2000 and 2001, Waltham, MA: "Knowledge Management."
Special Libraries Association, April, 2000, Farmington, CT: "Changes in the Information Services Function."
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