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Bibliography - Knowledge Management

Speaking

Speaking Engagements...

Larry Chait has spoken at over 35 conferences on topics including knowledge management, process improvement, and the management of change.

Come join us at an upcoming event...

...or if your organization is in need of a speaker, please give us a call.  See our Education and Training page for more information on the generic offerings that we can tailor to meet your specific situation and needs.

Sample Abridged Presentations

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Checkbox Plugging the Brain DrainRetaining Expertise in Today's Organizations (Adobe Acrobat/pdf, 900K) Click here.
Today, the traditional problem of holding on to intellectual capital as people come and go is turning into a crisis.  Even worse, intellectual capital is squandered through poor assimilation, inadequate training, and ineffective processes.  To stop this constant brain drain, efforts to manage knowledge must be intensified. If done well, these efforts can leverage intellectual assets to improve the overall ROI on human capital.

Checkbox Change Ensurance (Adobe Acrobat/pdf, 425K) Click here.
Statistics show that the about three-quarters of major change initiatives fail to achieve their objectives.  But with new diagnostic and change management tools, managers can identify and root out the seeds of failure well in advance of their germination.  These tools help ensure successful change.

Checkbox Collaboration— Requirements for Success (Adobe Acrobat/pdf, 480K) Click here.
Material written about Collaboration is focused on software applications, program features, and hardware/ communications technologies.  Seldom does the discussion cover the other 80% of the factors that are critical to successful implementation and operation of Collaboration initiatives.

Recent speaking engagements

Checkbox Root Cause, March, 2010, Cambridge, MA:  "Innovations and Trends—Consumer Electronics Show, 1010."

Checkbox Lesley University, December, 2009, Cambridge, MA:  "Strategic Issues for Nonprofit Survival."

Checkbox KMWorld Conference, November, 2009, San Jose, CA:  "Gaining Support and Buy-in for KM Practices and Culture."

Checkbox Boston KM Forum, Symposium on Personal Knowledge Management, October, 2009, Bentley University, Waltham, MA:  "New Tools for Personal Knowledge Management."

Checkbox Boston KM Forum, Symposium on KM 2.0, April, 2008, Bentley College, Waltham, MA:  "KM 2.0—Real or Hype?"

Checkbox KMWorld Conference, November, 2007, San Jose, CA:  "Managing Expertise:  A Key Focus for KM."

Checkbox KMWorld Conference, November, 2007, San Jose, CA:  Half-day workshop, "Critical Factors for KM Initiatives."

Checkbox Critical Logic Webinar, "Why are IT Projects so Hard?", September, 2007:  "Making Change Stick."

Checkbox Boston KM Forum Symposium on Leveraging Knowledge, June, 2007, Bentley College, Waltham, MA: "KM Leadership."

Checkbox Shared Insights" Portals, Collaboration, and Content Conference, May, 2007, Las Vegas, NV:  "Your Portal is Working—But It Isn't."

Checkbox Shared Insights" Portals, Collaboration, and Content Conference, May, 2007, Las Vegas, NV:  Half-day workshop, "Critical Factors in KM Initiatives."

Checkbox KMWorld Conference, November, 2006, San Jose, CA:  Knowledge Portal - A Case Study."

Checkbox KMWorld Conference, November, 2006, San Jose, CA:  Half-day workshop, "Critical Factors in KM Initiatives."

Checkbox Boston KM Forum Symposium on Finding Experts, October, 2006, Bentley College, Waltham, MA: "Leveraging Knowledge - Finding Experts."

Checkbox Boston KM Forum Symposium on Finding 'Stuff," June, 2006, Bentley College, Waltham, MA: "Leveraging Knowledge - Finding 'Stuff' on the Internet."

Checkbox DCI's Portals, Collaboration & Content Management Conference, April 2006, San Diego, CA:  Half-day workshop, "Leveraging Knowledge through Portals: KM in a Portals Environment."

Checkbox DCI's Portals, Collaboration & Content Management Conference, April 2006, San Diego, CA:  "Project Change Management: Avoiding Failure, Ensuring Success."

Checkbox DCI's Portals Collaboration and Content Management Conference, November, 2005, Miami, FL: "Managing Corporate Expertise."

Checkbox DCI Self-Service Conference, June, 2005, Boston, MA:  "Knowledge Management and Self-Service."

Checkbox Gilbane Conference on Content Management, December, 2004, Boston, MA:  Co-manager of the Enterprise Search, Collaboration, and Knowledge Management Track; Panel Convener and Moderator, "Collaboration and Knowledge Management Best Practices;" Panel Convener and Moderator, "Knowledge Management & Technology."

Checkbox Operational Excellence Conference, May, 2004, Boston , MA: "Creating a High Performing Culture."

Checkbox Innovative Enterprise World Summit, October, 2003, Boston MA: "Plugging the Brain Drain—Keeping Intellectual Capital When Human Capital Departs."

Checkbox Innovative Enterprise World Summit, October, 2003, Boston MA: "Is KM Dead…or Alive and Thriving?" (Panel Convener and Moderator).

Checkbox IBM Knowledge and Organizational Performance Forum , June, 2003, Atlanta, GA: "What is the Future of KM?" (Panelist)

Checkbox AIIM 2003, April, 2003, New York: "Change Ensurance."

Checkbox DCI Employee Relations Management Conference, August, 2002, New York, NY: "Plugging the Brain Drain—Keeping Intellectual Capital When Human Capital Departs."

Checkbox DCI Corporate Portals Conference, July, 2002, Boston, MA: "Content Management—The 'Soft' Keys to Success."

Checkbox Collaborate East, June, 2002, Boston, MA: "Collaboration— Requirements for Success."

Checkbox AIIM 2002, March, 2002, San Francisco: "Content Management—Requirements for Success."

Checkbox Boston KM Forum, January, 2002, Needham, MA; Topic: "Keeping Intellectual Capital when Human Capital Departs."

Checkbox Boston College/Arthur D. Little School of Management, November, 2001, Boston, MA: "Knowledge Management."

Checkbox Earley and Associates Content Management Seminar, multiple dates, June through November, 2001: "Content Management—It's Much More than Content."

Checkbox PDVSA KM Conference, October, 2000, Caracas Venezuela: "Lessons on Knowledge Management."

Checkbox DCI's  Portals Conference, August, 2000, Boston, MA: "Portal Personalization— What It Is, How It Works."

Checkbox University of Sao Paulo MBA/MOT Program, April, 2000 and 2001, Waltham, MA: "Knowledge Management."

Checkbox Special Libraries Association, April, 2000, Farmington, CT: "Changes in the Information Services Function."

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