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Project Oversight

 

Is your project rolling rolling down the track...

Or do you think it's falling off?

The Challenge
The great majority of major change projects are "challenged."  Only one quarter are completed on time and within budgetone-half are over time, over budget, or end up significantly downsized, and the remianing quarter are simply cancelled.

More often than not, major change initiatives face troubled lives. If a sports team had the record of such an initiative, it would be far from a world championshipit wouldn't even have a winning season!

Our perspective
Project Oversight is not a watchdog, "Big Brother" activitylurking in the shadows to pounce and find fault at the hint of a problem. In our view, Project Oversight involves asking hard questions and surfacing problems, finding solutions to such problems before they become crises, and actively helping people in an organization develop the insights, skills, and controls needed to avoid or overcome such problems in the future.

Project Health Check

We begin by immersing ourselves into a project to provide an independent assessment of its health.  We work to understand the project elements and plan, the key players in each element, the structure of the organization and where the players fit, and the underlying technical and human issues that could impact project success.

To develop this understanding, we work closely with the Project Director, and we meet with key internal and external stakeholders to get their perspectives on a project's structure, status, and issues. Throughout, our goal is one of supporting success rather than finding fault.

We get "plugged into" regular status meetings and work sessions. In our experience, how project work is done is often as––or more––important than what is done. At these meetings, we observe the workings of the project teams so that we can provide advice on how they might better achieve their objectives.  We don't "hijack" these meetings, but instead steadily gain respect so that we will be perceived as a trusted source of help and support.

As necessary, we bring in associates who are expert in fields such as social networks, team effectiveness, incentive and reward structures, realizing cultural change, technology architecture planning, process design, and/or quality management.

Each health check is different, as it must focus on the primary issues relevant to a specific project. But all health checks consider the areas of strategic alignment, business and management environment, project-management and decision-making processes, staff and other resources, approach to change management, organizational elements, and schedule and budget.

The result is a report to management—but, more important, a shared understanding within the organization of what must be done to achieve success, and a set of action programs designed to help get there.

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Ongoing Oversight

On an ongoing basis, we maintain oversight of a project.

We provide active coaching to the Project Director and offer such support to other individuals and groups involved with the project.

We continue to review documentation, have periodic meetings with key players, and attend regular status meetings and working sessions so that we can continue to meet our mission:

ž to ask hard questions and surface problems

ž to help find solutions to such problems

ž to help the project team develop the skills and controls they will need to prevent such problems from occurring.