Speeches and Presentations
Click here to view our Speaking engagements page, which includes links to content from selected recent talks.

White Papers
Click here to view our White Paper on "Major Change—from Failure to Success.  This White Paper discusses the five common seeds of change failure and presents a checklist for project health.

Book Chapter
Click here to view a pre-publication version of Chait's chapter, "Sharing Knowledge: Problems, Root Causes, and Solutions," that appeared in Knowledge Management in Practice: Connections and  Context.

Experts
Click here to view our page that lists the experts that we rely on in various domains.  Some are our Associates; others are academics or other professionals.

Bibliography on Process Improvement
This bibliography contains links to Web sites and books on Process Improvement.

To view this bibliography, click here.

Bibliography on Knowledge Management
This bibliography contains links to practitioner sites, KM sites, companies, universities, magazines, and books on Knowledge Management. 

To view this bibliography, click here.