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Bibliography - Knowledge Management

Bibliography - Knowledge Management

To learn more about Knowledge Management and Intellectual Capital, make use of these resources...
(Note: * = our evaluation of a "best site")

Practitioner Sites

* KM Tool    www.kmtool.net
A global community for knowledge management professionals; has many resources for KM practitioners.

* Knowledge Management Consortium International    www.kmci.org
A site where organizations and individuals can develop a shared vision, common understanding, and aligned action about Knowledge and Knowledge Management.

* Skill building and certification   www.eknowledgecenter.com
A sister of the Global Knowledge Economics Council, this site is focused on skill building and certification.

* European Knowledge Management Forum  www.knowledgeboard.com
The European KM Form strives to build the European KM community and to support and identify commonality in KM terminology, application and implementation.

Executive Information Systems, Inc.    www.dkms.com
Its mission is "to help enterprises develop enterprise knowledge portals by applying 'best of breed' approaches, methods, models, tools, and templates to the task of producing knowledge from data and information, and integrating diverse knowledge, information and data resources within a portal-based application."

Total KM   www.totalkm.com
Total KM is the information-rich site of an Indian company "dedicated to working towards the creation of knowledge-driven businesses and a knowledge-based society by providing TotalKM solutions and services."

Know Map   www.knowmap.com
A site for the practitioner, professional, manager or any other level charged with the implementation of knowledge management initiatives and activities.

Global Knowledge Economics Council   http//geck.org
A not-for-profit organization formed to discuss and select macro-, meso-, micro-, and firm-level plans, policies, and metrics to measure and increase efficiency of knowledge markets and the quality of knowledge at all levels.

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KM Sites

* Brint.com Virtual Library of KM    www.brint.com/km
Brint bills itself as "The premier knowledge management portal and global virtual community of practice for the new world of business" – and it probably is!

* David Skryme Associates    www.skyrme.com
As reviewed in Knowledge Management Review: "This site cuts through the jargon to establish a solid resource file ... a valuable bookmark in an area that is becoming heavily overloaded with irrelevant information"

* Sveiby home page   www.sveiby.com
Karl Erik Sveiby is an authority on intangible assets. (See the reference to his book, below.)

American Productivity and Quality Council    www.apqc.org
The APQC is a nonprofit organization supported by nearly 500 companies, government organizations, and educational institutions that works with people and organizations around the world to improve productivity and quality.

Montague Institute   www.montague.com
The Montague Institute offers advanced education, research, and development services that increase the return-on-investment in information technology (as opposed to "I/T").  The Institute sponsors the "Society for Knowledge Base Publishers," a professional development organization offering a variety of courses, information services, and opportunities for teaching, writing, and speaking.

KM Forum   www.km-forum.org/
The Knowledge Management Forum is a virtual community of practice focused on furthering the fundamental theories, methods, and practices collectively called "Knowledge Management."

Know Network   www.knowledgebusiness.com
An international Web-based professional knowledge sharing network, the Know Network strives to help individuals create the best possible level of performance across their organizations by building on the know-how and skills of world-class knowledge-based enterprises.

Knowledge Management Benchmarking Association    www.kmba.org
KMBA™ conducts benchmarking studies to identify practices that improve the effectiveness of Knowledge Management activities.

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Companies

* Buckman Laboratories, Inc.   www.knowledge-nurture.com
Buckman's KM Web site is designed as a resource to help people learn about knowledge management – not only Buckman's customers and employees, the worldwide knowledge management community as well.

Skandia Home Page    www.skandia.com
Navigate to the /Missions and Goals/Intellectual Capital pages to see how a leader in managing and measuring IC deals with this topic.

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Universities

University of Kentucky, Knowledge Management Exchange    www.uky.edu/BusinessEconomics/dssakba/kmexch.htm
The KME is designed to provide a means for exchanging ideas about knowledge management, particularly as it relates to decision support.

NYU work on Intangibles    http://pages.stern.nyu.edu/~blev/
Baruch Lev of NYU has been working in the area of Intangible for several years.  This is Professor Lev's home page.

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Magazines

destinationKM    www.destinationkm.com
KM World  
www.kmworld.com
KM Magazine (UK)  
www.kmmagazine.com

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For further reading on Knowledge Management and Intellectual Capital...

Brooking, Annie, "Intellectual Capital," Van Nostrand Reinhold, December, 1996
This book defines and describes the different categories of assets that comprise intellectual capital, and then discusses the process for planning and conducting an intellectual capital audit. It also presents ideas on how to manage intellectual capital, value it, and extend its value across the enterprise.

Davenport, Thomas H. and Prusak, Laurence, "Working Knowledge: How Organizations Manage What They Know," Harvard Business School Press, December 1997
From the Synopsis: The definitive primer on knowledge management, this book serves as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing from their work with more than 30 firms, the authors examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value.

Davenport, Thomas H. and Prusak, Laurence, "Knowledge Ecology: Mastering the Information and Knowledge Environment," Oxford University Press, June, 1997
From the Synopsis: Thomas Davenport proposes a revolutionary new way to look at information management which takes into account the total information environment within an organization. Citing examples drawn from his own extensive research and consulting, including such major firms as AT&T, American Express, and IBM, Davenport illustrates the critical components of information ecology, providing a quick assessment survey for managers to see how their operations measure up.

Edvinsson, Leif and Malone, Michael, "Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Roots," Harperbusiness, March, 1997
From amazon.com description: In a corporate world where true value is no longer determined by physical assets alone, but instead by a combination of material and non-material resources, the authors propose a new saw to bridge the gap between balance sheet and organizational reality. The explain why today's companies must take intangibles seriously—and how to measure them so they can.

Leonard-Barton, Dorothy, "Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation," Harvard Business School Press, 1995
From the amazon.com description: Why are some companies better at managing innovation than others? With her pioneering book on knowledge management, Dorothy Leonard was among the first to probe the relationship between successful innovators and the way they create, nurture, and grow the experience and accumulated knowledge of their organization. Now available for the first time in paperback, the lessons in Wellsprings of Knowledge, illustrated with examples of successes and failures in new product development, continue to provide managers with the key knowledge-building activities they need to guide, control, and inspire.

Liebowitz, Jay and Wilcox, Lyle C., Editors, "Knowledge Management and Its Integrative Elements," CRC Press, August, 1997
From the amazon.com description: Many organizations fail to effectively manage and use the most important competitive edge they possess—their knowledge and "intellectual capital." This book covers the growing field of knowledge management, with particular emphasis on knowledge-based systems and their use in preserving knowledge in an organization, and integrating it across departments and disciplines.

Nonaka, Ikujiro and Takeuchi, Hirotaka, "The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation," Oxford University Press, May, 1995
From the Synopsis: Two leading Japanese Business experts are the first to tie the performance of Japanese companies to their ability to create new knowledge and use it to produce successful products and technologies. In The Knowledge-Creating Company, they Nonaka and Takeuchi provide an inside look at how Japanese companies go about creating this new knowledge organizationally.

Stewart, Thomas A., "Intellectual Capital: The New Wealth of Organizations," Doubleday, May, 1997
From the synopsis: This is the first book to show how to turn the untapped, unmapped knowledge of an organization into its greatest competitive weapon. It reveals how to unlock the value of hidden assets; how to find them in the talent of a company's people, the loyalty of its customers, and the collective knowledge embodied in an organization's culture, systems, and processes. And it shows how to manage these vital assets—which until now have been largely ignored.

Sveiby, Karl Erik, "The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets," Berrett-Koehler Publishers, April, 1997
From the synopsis: This book outlines the conceptual framework for changing business strategies to focus on intangible assets. Using its guidelines, managers can learn how to identify the indicators for their company's intangible assets—their employees' talents and strengths, their customers' support and interest, and their suppliers' reliability and ingenuity. It details how to use and measure these "tacit" assets effectively and how to monitor them for financial success.

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